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FAQ – Anitanja Lawaetz
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FAQ

How long does it take to receive my piece?

Items which are in stock will take 7-21 days to arrive.

Items out of stock or on special order will take up to 8 weeks. Beauty takes time 🙂

How do I care for my ANITANJA LAWAETZ jewelry?

Gold & Silver: For our solid gold and silver pieces a light polish with a soft polishing cloth will often suffice. A quick tip for sterling silver… if you would like to brighten it on the go, gently buff it with some toothpaste and your washcloth!

Pure Brass: Take the juice of 1 lime or lemon, squeeze into a jar filled half with water and place item inside. Give a vigourous shake for 30 seconds. Remove. Rinse. Voila… good as new!

Plated Jewellery: For our plated pieces just try to minimize scratching on hard surfaces and refrain from subjecting to chlorine, saltwater and harsh chemicals and you will be able to enjoy your piece for many years to come.

Do you accept returns?

Yes we do. We accept returns within 30 days of purchase along with receipt and original packaging.

How do I pay?

We accept Payment via Paypal, Visa or Mastercard online. Cash or cheque payments also accepted if you are at any of our shops that carry ANITANJA LAWAETZ.

Will I need to pay duties on items shipped to my country?

Each country differs with their import duties and its best to check online. We are currently working on distribution within the USA and Europe so that there will be no duties on your pieces within those regions in the near future.